Performance evaluation of a strategic partner for logistics operations


Authors

DOI:

https://doi.org/10.22517/23447214.16961

Keywords:

AHP, performance evaluation, Strategic Allied, Supplier.

Abstract

As important as the selection of a supplier and in this particular case a strategic ally for the logistics operation of a company (3PL supplier), is to know if the performance of this ally is in line with what was expected in the selection process. Considering this importance, a methodology is proposed to evaluate the performance of a logistics service provider. The proposed methodology considers scientific and analytical elements to define a set of criteria which include not only the most important features of services container transport, but also
those competences which may affect the development and sustainability of a strategic alliance. Those criteria are described and it has associated sub-criteria and indicators too, with their respective measurement frequency. Then, the criteria are weighted using the basic AHP methodology. In the next place, all those items are recorded in a format designed to make thefinal assessment ally, in order to proposed model.

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Author Biographies

Luz Carime Urbano Guerrero, Universidad San Buenaventura Cali

Coordinadora de Calidad y Mejoramiento - Planeación Universidad San Buenaventura Cali

Luz Stella Muñoz Marín, Universidad Autónoma de Occidente

Coordinadora Administrativa Centro Institucional de Emprendimiento Empresarial - CIEE

Juan Carlos Osorio Gómez, Universidad del Valle

Profesor Titular Escuela de Ingeniería Industrial

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Published

2018-12-30

How to Cite

Urbano Guerrero, L. C., Muñoz Marín, L. S., & Osorio Gómez, J. C. (2018). Performance evaluation of a strategic partner for logistics operations. Scientia Et Technica, 23(4), 511–518. https://doi.org/10.22517/23447214.16961

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Section

Industrial