La certificación de sistemas de gestión de calidad en la universidad tecnológica de pereira


Authors

  • Silvia Natalia Rave Arias
  • Leonel Arias Montoya
  • Liliana Margarita Portilla

Abstract

La Calidad es un termino que a diario escuchamos nombrar en los diferentes medios, industrias y organizaciones, es una ola que cada vez tiene mayor crecimiento dentro de las naciones, y es una exigencia producto de la globalización de los mercados, que abastece las necesidades de competir por los clientes, esforzando a todas aquellas organizaciones que producen un bien o servicio a garantizar que este se hizo pensando en la satisfacción de sus necesidades. En este artículo se presentan las principales características de los Sistemas de Gestión de Calidad (SGC), la organización y desarrollo de un Organismo Certificador (SGC).

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Published

2007-05-30

How to Cite

Rave Arias, S. N., Arias Montoya, L., & Portilla, L. M. (2007). La certificación de sistemas de gestión de calidad en la universidad tecnológica de pereira. Scientia Et Technica, 1(34). Retrieved from https://ojs2.utp.edu.co/index.php/revistaciencia/article/view/5633

Issue

Vol. 1 No. 34 (2007)

Section

Industrial

License

Copyrights

The journal is free open access. The papers are published under the Creative Commons Attribution / Attribution-NonCommercial-NoDerivatives 4.0 International - CC BY-NC-ND 4.0 license. For this reason, the author or authors of a manuscript accepted for publication will yield all the economic rights to the Universidad Tecnológica of Pereira free of charge, taking into account the following:

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The transferors using ASSIGNMENT OF PATRIMONIAL RIGHTS letter declare that all the material that is part of the article is entirely free of copyright.  Therefore, the authors are responsible for any litigation or related claim to intellectual property rights. They exonerate of all responsibility to the Universidad Tecnológica of Pereira (publishing entity) and the Scientia et Technica journal. Likewise, the authors accept that the work presented will be distributed in free open access, safeguarding copyright under the Creative Commons Attribution / Recognition-NonCommercial-NoDerivatives 4.0 International - https://creativecommons.org/licenses/by-nc-nd/4.0/deed.es license.