Job satisfaction and organizational climate in primary health care staff of a commune in Chile

Abstract

Introduction:
Job satisfaction and organizational climate are essential
variables in the management of organizations. Its lack
contributes to the appearance of adverse effects such as
absenteeism, professional rotation and appearance of
dysfunctions or diseases, which impacts the organization,
health personnel and users.
Objective: To determine if there is a relationship between
job satisfaction and the organizational climate perceived by
primary health care officials of a commune in Chile.
Materials and Methods:
Analytical cross-sectional study in 110 health staffbelonging
to two Family Health Centers of a commune in Chile.
Scales were applied to measure job satisfaction and
organizational climate of Chiang et al. (2010). SPSS
version 22 was used for the bivariate analysis of the data
and Spearman’s Rho correlation coefficient was applied.
Results: Both health centers presented an average level
of job satisfaction (3.32 ± 0.93) and organizational climate
(3.45 ± 0.83) out of a maximum of 5. The dimension with
the lowest general average of job satisfaction was satisfied by
the physical environment (2.80 ± 0.93) and for organizational
climate it was recognition (3.12 ± 0.77). Regarding the
highest general average, he was satisfied with the fact that
he performed his work (3.56 ± 0.87) and confidence (3.66 ±
0.88) respectively. The correlation between the global scores
of both scales was statistically significant 0.636 (p≤0.001).
Conclusions: The perception of a high organizational
climate is related to a higher level of job satisfaction in the
health staff studied.